Travel insurance is misunderstood in two directions: people either skip it entirely to save money, or buy it without reading the policy and then discover their claim isn't covered. Both are avoidable mistakes. This guide explains what travel insurance actually does, how to choose the right policy, and how to make claims when you need to.
I've filed three travel insurance claims over my career: a cancelled flight in Europe, emergency dental treatment in Thailand, and a stolen camera in Morocco. All three paid out. The total premiums I'd paid across those years were a fraction of the claims received.
The Core Case for Travel Insurance
The primary reason to buy travel insurance is medical. Your domestic health insurance almost certainly doesn't cover you internationally (verify this with your insurer β many US plans have zero international coverage). A single night in a foreign hospital can cost $1,000β5,000. Emergency medical evacuation β being airlifted to appropriate care β costs $15,000β200,000+ depending on your location and condition. This is not a theoretical risk: medical emergencies happen to otherwise healthy travelers every day.
β οΈ The biggest gap: Medical evacuation coverage is the most important component of any travel insurance policy. A policy without it is materially incomplete. Minimum coverage needed: $500,000 for medical evacuation.
What Travel Insurance Actually Covers
Medical coverage
Covers emergency medical treatment abroad β hospitalisation, surgery, doctor visits, prescription medications. Look for minimum $100,000 medical coverage; $500,000 for destinations with high healthcare costs (USA, Switzerland, Japan, Australia). Pre-existing conditions are a critical variable β some policies cover them if disclosed at booking, others exclude them entirely. Read this section carefully.
Medical evacuation and repatriation
Covers transport to appropriate medical facilities (not necessarily home) and, in case of death, repatriation of remains. Look for $500,000+ coverage minimum. Budget policies often have low evacuation limits that look adequate until you need a helicopter from a remote location.
Trip cancellation and interruption
Reimburses non-refundable trip costs if you cancel or cut short your trip due to covered reasons: illness, family death, natural disaster, airline bankruptcy, government travel advisories. "Cancel For Any Reason" (CFAR) add-ons cover cancellation for literally any reason β typically reimbursing 75% of costs. Worth considering for expensive or complex itineraries.
Baggage and personal effects
Covers lost, stolen, or damaged luggage. Read the per-item limits carefully β most policies cap electronics at $200β500, well below the replacement cost of a laptop or camera. Claims require documentation: police reports for theft, receipts for high-value items. Take photos of packed electronics before major trips.
Flight delay and cancellation
Covers additional accommodation and food costs when flights are significantly delayed. Check the trigger (typically 6+ hours). For EU flights, EU Regulation 261/2004 mandates airline compensation in many cancellation scenarios β pursue the airline first before filing an insurance claim.
What most policies don't cover
- Pre-existing conditions (unless explicitly covered and disclosed)
- Extreme sports without an adventure add-on
- Incidents while intoxicated or under drug influence
- Travel to countries under "Do Not Travel" advisories
- Pandemics (varies by policy β check COVID-19 coverage specifically)
- Electronic items above per-item limits
- Unattended baggage
How to Choose the Right Policy
Step 1: Know what you need to cover
A 7-day city break in Europe has different coverage needs from a 6-week adventure in Southeast Asia. Define: trip cost (determines cancellation coverage needed), destination healthcare costs, activities planned, and trip length. Annual multi-trip policies can be cost-effective if you travel 3+ times per year.
Step 2: Use comparison sites
InsureMyTrip (US), Squaremouth (US), and CompareTheMarket (UK) allow side-by-side policy comparison. Read the actual policy documents for top candidates β specifically the exclusions sections. The exclusions are where most claim rejections originate.
Step 3: Check existing coverage
Many premium travel credit cards include meaningful travel benefits: Chase Sapphire Reserve includes primary rental car insurance, trip cancellation up to $10,000, and trip delay coverage. Amex Platinum includes trip cancellation and interruption. Check your card's benefits guide β you may already have some coverage that reduces what you need to buy.
Recommended Providers (2026)
| Provider | Best For | Key Strength |
|---|---|---|
| SafetyWing | Long-term travelers, nomads | Monthly subscription, very affordable |
| World Nomads | Adventure travelers | Adventure sports included as standard |
| Allianz Travel | Families, trip cancellation | Strong cancellation coverage, reputable claims |
| AXA Assistance USA | High medical coverage | Strong medical and evacuation limits |
| Battleface | High-risk destinations | Covers destinations others won't |
How to File a Claim and Actually Get Paid
- Document everything: Medical bills, police reports for theft, airline delay confirmation letters, receipts for additional expenses. Claims without documentation are routinely denied.
- Contact your insurer before major non-emergency treatment: Many policies require pre-authorisation. Emergency treatment doesn't require prior approval.
- File promptly: Most policies have claim deadlines of 30β90 days from incident. Don't wait until you return home and forget.
- Be accurate: Inaccurate or misleading information on a claim voids your coverage. Describe incidents exactly as they occurred.
- Keep the emergency number offline: Save it to your phone contacts before departure β this is the number you need when your phone is on airplane mode and your bag has just been stolen.
Frequently Asked Questions
For any international trip, yes. The core risk is medical β a single emergency hospitalisation or evacuation can cost more than your entire trip many times over, and most domestic health insurance doesn't cover you abroad. A comprehensive policy for a 2-week trip costs $50β100 for a healthy adult. The potential exposure without insurance is tens of thousands of dollars.
Varies significantly by policy. Some policies now cover COVID-related medical treatment, trip cancellation due to positive pre-departure tests, and quarantine costs. Others explicitly exclude all pandemic-related claims. Check the policy document specifically before purchasing β don't assume coverage either way.
Sometimes. Premium travel credit cards (Chase Sapphire Reserve, Amex Platinum) offer meaningful trip cancellation, delay, and baggage coverage. Most have lower medical and evacuation limits than standalone policies, which is the critical gap. Read your card's benefits guide and supplement with a standalone policy if medical coverage seems insufficient.
Immediately after making your first non-refundable trip purchase β usually flights. This ensures coverage from the moment you have financial exposure to cancellation. Some benefits (pre-existing condition coverage, CFAR add-ons) require purchase within a specific window (typically 14β21 days) of your initial trip deposit. Don't delay.